Request a correction to your attendance when a punch or interval is missing or wrong.
Regularization Requests let field employees fix attendance records when something didn't get captured correctly — a missing session, a missing end time, or an incorrect start/end time. Submit a request, and track it until it's reviewed.
How to submit a new request
Go to Regularization Requests.
Click + Add New Request.
Enter the details:
Attendance Date — the date that needs correcting
Type — select the kind of correction:
Missing Interval — a full attendance session wasn't recorded at all
Missing End Time — a session was started, but no end time was recorded
Time Correction — the recorded start or end time is wrong
Reason — select the reason for the correction
Interval — select which attendance interval needs correcting
Proposed Start Time and Proposed End Time — the correct times
Description — a brief explanation for context
Click Submit Request.
Review & status
Submitted requests are reviewed by the employee's reporting manager, with HR or an authorized admin able to step in as backup if there's no manager assigned or a quicker decision is needed — the same approval flow used across PrimeHR. You'll be notified once your request has been reviewed, and can track its status in the meantime.
Important notes
Requests can only be submitted for dates within the last 30 days
Give accurate, specific information — it helps your request get reviewed faster
The correction only takes effect once approved by the authorized reviewer