Forms

Creating and Managing Forms

Build custom forms for your field team - for visits, inspections, surveys, and more - and see every response in one place.

Forms lets administrators and authorized managers create custom forms to collect information from field employees. Use them for field visits, inspections, surveys, client interactions, or any other field activity where you need consistent, structured information. Field employees fill in the forms they're assigned, and every response, including photos, files, and location, comes back to one central view.

How to Create a Form

  1. Log in to the Admin Panel.

  2. Go to Field Tracking → Forms.

  3. Click Create Form.

  4. Enter the form details.

  5. Add the fields you need (see below), and set each one as Required or Optional.

  6. Save the form.

Field Types

Each form can include any combination of these field types:

  • Text - written answers

  • Number - numeric values, such as quantities or readings

  • Date & Time - a specific date and/or time

  • Single/Multiple Select - choose one or more options from a list you define

  • Yes/No - a simple yes or no answer

  • Image/File Upload - photos or documents, such as site photos or signed forms

  • Location - the employee's location when filling in the form

  • Rating - a score, such as for customer satisfaction or site condition

Each field can be set as Required or Optional, with extra settings depending on the field type (for example, the list of options for a Select field).

Form Status

  • Draft - the form is still being prepared and can't be filled in yet

  • Active - the form is published and available to assigned field employees

  • Inactive - the form is turned off, and no new responses can be submitted

Managing Forms

All your forms appear on the Forms page. Depending on your permissions, you can:

  • View - see the form's details and fields

  • Edit - make changes to the form

  • Activate/Deactivate - make the form available, or turn it off, without deleting it

  • Duplicate - copy an existing form as a starting point for a new one

  • Delete - remove the form permanently

Assigning Forms

Field employees can only see and fill in forms that are assigned to them.

Viewing Form Responses

  1. Log in to the Admin Panel.

  2. Go to Field Tracking → Form Response.

From here, you can:

  • View all submitted responses

  • Search responses, and filter them by form, employee, or date

  • View submitted images, files, and location details, where applicable

How Field Employees Fill In a Form

  1. Open an assigned form.

  2. Fill in the details.

  3. Upload any required photos or files.

  4. Click Submit.

All Required fields must be completed before the form can be submitted.

Permissions

What each user can do depends on their permissions:

  • Administrators and Managers - create, manage, and assign forms, and view responses, based on their permissions

  • Field Employees - access their assigned active forms and submit responses

Why it helps

  • Collect field information in a consistent, structured format, instead of calls or messages

  • Photos, files, and location are captured with each response as proof of work

  • Build any form you need, without technical help

  • All responses are searchable and filterable in one place